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Kathy Beck, Broker Associate/Partner with The Group, Inc. Real Estate has completed the requirements to earn Quality Service Certified professional recognition.  Holding the Quality Service certification requires a sales agent to follow a well-defined and prescribed process of service, to present that process in writing to every customer and client, and to guarantee its delivery.

An integral part of the sales agent’s ability to maintain Quality Service Certified status rests with service evaluation feedback from every buyer and seller served.  Following the closing of each home purchase or home sale, an independent research company sends the consumer a Quality Service Assurance Survey asking questions about the details and overall satisfaction of service provided by the sales agent and broker.

Kathy can be reached at 2803 E. Harmony Road, Fort Collins, 970-229-2515.

The Group, Inc. is Northern Colorado’s leading real estate company with six locations in Fort Collins, Loveland, and Greeley.